General Community Questions
Our community offers luxury high-rise living in the heart of Frisco with upscale amenities, modern apartment finishes, resort-style pools, fitness and wellness spaces, coworking areas, and walkable access to shopping, dining, and entertainment at The Star and Legacy West.
We are located in West Frisco, conveniently near Legacy West and The Star District. Our community offers quick access to the Dallas North Tollway and is just minutes from premier shopping, dining, entertainment, and major employers in the area.
Onsite maintenance from 9am-5pm Monday-Friday and 24-hour emergency maintenance is available.
From the Chat bubble in the lower right-hand corner of the website, click on Schedule a Tour.
No, we are not a smoke-free community, however smoking is not allowed in any space “open to the public”.
No, we do not offer furnished apartments.
No. All trash must be secured in plastic bags and should be placed down the trash chutes located in the various trash rooms throughout the property.
We offer Parcel Pending Lockers free of charge.
We offer the following lease terms: 6-12 Months.
The property participates in a master liability coverage program that all residents are automatically enrolled in. We also encourage residents to obtain personal content coverage from a provider of your choosing.
Frisco ISD; Vaughn Elementary, Pioneer Heritage Middle School, Wakeland High High School.
Leasing & Application Questions
Residents must make three (3) times the monthly rental amount.
Yes, the property runs both a credit and criminal background check. A copy of the General Rental Requirements can be obtained from the leasing staff.
In addition to a completed Rental Application and signed General Rental Requirements, applicants must provide a government issued Photo ID & Proof of Income.
If all required documentation is provided upon applying, then it typically takes 72 hours.
Yes, guarantors are accepted in certain circumstances.
Rent & Payments
Recurring online payments can be made at no cost. One-time online payments are subject to a $1.95 convenience fee, and electronic money-orders are subject to a $2.95 convenience fee.
You can pay rent through the LOFT Living mobile app, from the property website resident portal link, or directly to the leasing office.
ACH, personal check, money order, cashier’s check and electronic money order.
Rent is due on the 1st and is considered late on the 4th. Late rent is subject to late fees on the 4th in accordance with the Lease Contract.
Residents are responsible for electricity, water, sewer, trash, and monthly pest control services.
Yes, through the LOFT living Resident Portal.
Yes, through the LOFT living Resident Portal.
Apartment Features
Our apartment homes do not come with pre-installed washers and dryers; however, they are equipped with full-size washer and dryer connections. Residents also have the option to rent a washer and dryer through a third-party provider.
All of our apartment homes feature granite countertops and stainless steel appliances.
Spectrum.
No.
Pet Policy Questions
Yes.
We welcome dogs and cats at a maximum full grown weight limit of thirty-five (35) pounds. Breed Restrictions do apply, so please contact the leasing office for specific details on the breed restrictions.
Two (2).
Pet Deposit of $300.00 Per Pet, a Non-Refundable Pet Fee of $350.00 Per Pet and a Monthly Pet Rent charge of $25.00 Per Pet.
While we do not have a dedicated dog park, there is a pond located behind the community with plenty of green space, a walking trail, and convenient pet stations for residents and their furry friends to enjoy.
Parking & Storage
Yes, gated garage parking is available and one-time registration is required.
Yes, gated garage parking.
Yes! Our community features a four-tiered, gated parking garage with covered parking on every level except the rooftop. There is no additional charge for covered parking.
Yes, guests may park in any unmarked/open space on the property.
No.
Yes! Bicycles are welcome in our community, and we offer convenient bike storage located on the first floor.
Move-In & Move-Out Questions
Once the application is approved, you will need to set up and provide your electric account number, ensure all leasing paperwork documents are signed, and pay your prorated rent and other move-in charges.
Elevators and loading areas cannot be reserved. However, residents may use any of our three on-site loading areas on a first-come, first-served basis. Moving storage containers, such as PODS, are permitted on the property for up to 24 hours and may occupy only one parking space.
A 60 days’ notice of intent to move-out must be provided in writing.
Please see the office for the standard list.
Amenities Questions
Yes.
Yes! We have a resort-inspired swimming pool that is open seasonally for residents to enjoy.
Yes! Our community features a coffee lounge with tables and comfortable seating that residents can use as a convenient coworking space.
Yes! We have several grills throughout the community, conveniently located in the pool area and next to an outdoor TV area. Some of our grills are also located alongside our Riverwalk Fountain, which also features a mini golf course and cornhole for residents to enjoy.
Yes! Our coffee lounge is a welcoming space for residents to relax, socialize, or get some work done. It also offers a variety of complimentary beverage options, including lattes, espressos, hot chocolate, and more.
No.
Yes.
Policies & Rules
Any guest staying longer than 2 days in the apartment, must be added to the lease. Residents are allowed two guests to accompany them in any amenity or community area facilities.
No.
Quiet hours after 10PM.
No, grills are not allowed on any patio and must be 10 feet from the building in accordance with local fire department regulations.
You will be subject to a 60 days’ notice of intent to move-out and an early termination fee, as indicated on the Lease Contract.